The broken moment
Pepper is here. Her history is not.
A move, a trip, or an urgent visit turns a routine handoff into phone calls, PDFs, and uncertainty. The record usually exists. The receiving clinic still has to establish whether it is complete, authorized, current, and attached to the right patient.
FIRST WEDGE
Clinic-to-clinic clinical continuity
Start with the information that changes care—medications, sensitivities, vaccines, labs, and the recent clinical story—not another document wallet or vaccine-only compliance tool.